Renting from us is meant to be simple: pick the equipment, pick your dates, order online or at the counter, and go to work. This page covers what to expect before, during and after a rental. The details live in our Rental Policy, Damage Waiver & Card on File and Delivery & Pickup pages.
Renting in four steps
- Choose equipment and dates. Every product page shows live availability and prices your exact start and end time. Reserve online up to 60 days ahead, same day included. If your pickup is within 24 hours, call (303) 423-7448 after you book to confirm it’s ready.
- Check out. Choose pickup at our Wheat Ridge yard or delivery to your site, enter your details and card, and sign the rental agreement. We save your card and place an authorization for the estimated total; nothing is charged yet. Delivery orders ask for your driver’s license here; pickup orders show it at the counter. Rather do it in person? Walk in to the counter and we will write it up.
- Pick up or take delivery. We stage your unit, hitch trailers to your vehicle, and walk you through the controls. Your card is charged when the equipment goes out, for what is actually due.
- Return. Bring it back clean (diesel machines full) during business hours, or have it ready for our driver. We inspect it, close the rental and email your receipt.
What you need
- A valid driver’s license or government ID (18+).
- A credit or debit card in your name. It normally becomes your card on file for charges under the rental agreement; there is no separate deposit hold.
- For trailers, the vehicle you will tow with, so we can hitch it and check the ball, plug, lights and brakes.
- For skid steers, excavators and other machines: experience operating that class of equipment.
How rates work
Rates are listed for 4 hours, a day, a week and a 4-week period; there are no hourly rates. The shortest rental is 4 hours (trailers 24 hours), which is how a half-day aerator or trencher rental stays affordable. Past 4 hours a rental is charged the day rate, and the booking calendar applies the lowest tier that fits, so you will never pay more for four or five days than the week rate. We allow 30 minutes of grace when you return. Sales tax (8% in Wheat Ridge) and the 13% damage waiver are added at checkout. Delivery comes with machine rentals: $50 plus $3.50 per mile each way for each machine, not taxed.
Questions we hear most
Do you rent to homeowners or only contractors?
Both. Homeowners and landlords rent alongside landscapers, remodelers, fence and concrete contractors, property managers and municipal crews, and everyone gets the same equipment and the same walkthrough.
Can I reserve equipment for the same day?
Yes. Book online for any time we’re open. If your pickup is within 24 hours, call (303) 423-7448 after you book to confirm it’s ready — or come to the yard; if it is available, it is yours.
Can I just walk in?
Yes. Come to the counter any time we are open. We write up your order, you read and sign the rental agreement on the screen at the counter, or on a printed copy if the screen is not working, and you normally pay with your card before the equipment goes out. That card stays on file for any later charges, such as extra time or diesel.
What is the damage waiver?
An optional 13% fee, added to every rental unless you decline it, that limits what you owe if the equipment is accidentally damaged during proper use. It does not cover theft, misuse, tires, consumables or damage to anything other than our equipment. Details are on the Damage Waiver & Card on File page.
Why does my card show a pending amount when I reserve?
When you reserve online we place an authorization for the estimated total. It is not a charge, and your reservation stands even if the authorization lapses. We charge your card when the rental goes out, for what is actually due, and release the rest. There is no separate deposit hold.
What if the equipment breaks down?
Stop using it and call us. We will repair it or swap it as fast as we can, and credit rental time for confirmed mechanical failures that were not caused by misuse.
Do I need insurance?
No. Insurance is only needed if you want to decline the damage waiver. At pickup, give us your policy or a certificate of insurance that covers rented equipment and lists Crowder Rentals LLC as loss payee, and we take the waiver off your order.
Is fuel included?
Everything leaves fueled. Gasoline-powered equipment carries no fuel charge — we top it off ourselves between rentals. Our diesel machines (tow-behind air compressors, Dingos, skid steers, mini excavators) go out full and should come back full; diesel used and not replaced is charged at return.
Can someone else pick up for me?
Yes, if you tell us in advance and they bring their own ID. For business accounts, list the employees authorized to pick up.
Do you deliver? How much is it?
Yes, with machine rentals (skid steers, mini excavators, Dingos and our other machines) across the Denver metro. Each trip is $50 plus $3.50 per mile from our Wheat Ridge yard for each machine, and drop-off and pickup are charged separately. So one machine at a site 10 miles out is $85 each way, $170 for the round trip. Tools and attachments on the same order ride along free. Trailers are pickup only. See Delivery & Pickup.
What if I need to cancel?
Call (303) 423-7448 any time before your start time. There is no cancellation fee, and we do not charge for a missed pickup — we would just rather know so the unit can go to someone else.
Do you charge a cleaning fee?
Only when a unit comes back needing real work — caked mud, cured concrete, paint. It is up to $200, and you always hear from us before it is charged — at return, or right after our driver collects it. Normal job-site dirt is expected.
Can I extend my rental?
Call before your return time and we will extend it if the unit is not reserved by someone else. Extensions are charged at the applicable rate.
What are your hours?
Monday–Saturday, 7:00 AM–5:00 PM. Closed Sunday. Rentals go out and come back any time we are open.
Do you sell propane?
Yes — refills by the gallon or pound at the yard during business hours.